The customer support process has changed drastically over the past couple of years. Prior to that, basic queries could take hours, or days to be answers from customers. The long wait times, the high-volume support centres and slow responses to emails. Frustrating. Nowadays, it’s not as simple. AI chatbots let businesses give customers immediate support anytime of the day. If a client needs to keep track of an order or ask a question about the product, or solve a basic problem, AI-powered chatbots are able to aid in just a few seconds. As technology advances and improves in artificial technology,…